FAQs

How Do You Calibrate My New Windshield?

Windshield replacement has gotten more technical as car technology has advanced. Gone are the days of simply replacing a piece of glass. As vehicles become more and more high-tech, maintenance becomes more intricate. Of course, as technology advances, so does the expertise of technicians and...Continue Reading

How Do I Clean My New Windshield?

Did you recently get a windshield replacement? That is great news! Your car is now functioning at full capacity to keep you and your family safe during commutes. That said, you might be wondering how to take care of it. For instance, how long do you have to wait before you can wash the car –...Continue Reading

What is the Cost for Replacing a Windshield Without Insurance?

Previously found on: https://www.glassusa.com/blog/how-much-does-it-cost-to-replace-a-windshield-without-insurance/ There are few things more unsafe than driving a vehicle with a damaged windshield. Of course, if you do not have car insurance, it may feel like getting it repaired or replaced is...Continue Reading

How Do You Schedule an Appointment with Glass America?

Your windshield is damaged! What do you do now? Whether or not you have auto insurance, getting your windshield repaired as soon as possible is crucial to prevent further damage. Not to mention, any damage that affects the structural integrity of the vehicle, which puts you and your passengers in...Continue Reading

Are Your Technicians Certified?

Glass America is one of the leading companies for auto glass replacement and repair. In order to hold this kind of ranking and trust, we uphold the highest standards of quality, professionalism, and certification possible. One way that this is accomplished is by ensuring our 300+ technicians are...Continue Reading

What Happens If My Technician Does Not Show up or Reschedules My Appointment?

At Glass America, your safety and customer service are our number one priority. We understand how important it is that you get your windshield replaced or repaired as soon as possible. For this reason, we believe that even if your chip or crack seems minor, you should have it inspected by a...Continue Reading

Does Glass America Service Cars over 20 Years Old?

Are you concerned your vehicle might be too “old” for a Glass America auto glass repair or replacement? Fixing up vintage cars or a vehicle over 20 years old can be extremely difficult because it can be challenging to locate the right parts. Thankfully, Glass America not only understands this...Continue Reading

What if I Need to Reschedule My Appointment?

If you have scheduled an appointment with Glass America but something has come up and you need to reschedule your appointment, do not worry, we know life happens – call our dispatch team directly at (833) CAR-GLAS (833 227-4527). Whether your appointment is today or next week, do not hesitate to...Continue Reading

How Do You Communicate with Your Technicians?

When you are in a pinch, you want quick and easy communication with the person who can help you. Chances are if you contact Glass America, you are in need of quick assistance. Thankfully, all points of contact are routed to the correct location through our corporate office. Whether you are using...Continue Reading

What is Auto Glass Encapsulation?

Auto glass encapsulation is a process to obtain a frame around the glass by injecting a polymer on its border through a framing mold. It is also referred to as the glass assembly part because it serves as a solution for car fittings and aesthetics. The rim is formed with the material as it cools...Continue Reading

How Do I Make a Glass Claim with My Insurance?

Does your vehicle have damage to the windshield or other auto glass? Are you ready to schedule your appointment with us? If you would like to file a glass claim with your insurance company, we are happy to help make that happen. We can help you as fast as 1-2-3. 1. Visit the Instant Quote page on...Continue Reading

After the Restrictions Ease, How is Glass America Handling Safety and Regulations?

The world has been in disarray for almost two years. Everything we knew to be normal had to change, and now it has certainly become a “new normal.” There are habits we have adopted that should likely stay with us to always keep us and the people around us safe. We want you to know that...Continue Reading

How Do I Make an Auto Glass Insurance Claim for My Customer?

If you are an agent or work with an insurance firm, Glass America has made it easy for you to make claims on behalf of your customers via this form. Let’s imagine a scenario where a policyholder has been in an accident. Their windshield is completely destroyed, and they need a new one as...Continue Reading

How Do I Schedule an Auto Glass Appointment for a Company Vehicle?

Numerous businesses have a fleet of company vehicles. Regardless of your industry – mobile pet grooming, event catering, restaurant delivery, floral delivery, plumber, etc. –branded company vehicles create visibility across the community, and the consumer receiving the goods or service...Continue Reading

What Does a Day in the Life of an Auto Glass Technician Look Like?

A day in the life of an Auto Glass Technician looks different for every member of the Glass America team. There is no opportunity for boredom or getting into a career rut when the industry is ever-changing and each day is filled with unique job assignments. An Auto Glass Technician begins their...Continue Reading

What is the Training Process for Installing Auto Glass?

To enter the industry, you do not need to have any prior knowledge. If you enjoy working with your hands, are detail-oriented, and are a hard worker, this is the right place for you. Auto glass training starts from the basics, all the way to advanced level craftsmanship. However, even those who...Continue Reading

How to Avoid Insurance Scams and Windshield Replacement Fraud?

If you have watched the news recently, you have likely seen several reports on both the increased rate of scams occurring to millions of Americans, as well as global supply chain issues. Unfortunately, the auto glass industry has been affected by both of these crises. The good news is, however,...Continue Reading

How to Know if My Windshield Should be Replaced or Repaired?

The damage to your windshield may be obvious. However, whether the damage means you need a windshield replacement or repair may not be. To avoid being scammed into a replacement when all you need is a repair, it is important to understand what constitutes either option. First of all, a scammer...Continue Reading

What is Considered Quality When It Comes to Auto Glass?

When you purchase a brand new vehicle, you expect it to only have the best of the best quality parts. That means, should there ever be a time when something needs to be replaced, you should expect nothing but something of equal or greater value in its place. The same goes for auto glass. At the...Continue Reading

What is the Best Way to Remove Ice from My Windshield?

Winter is a cold season, yes, but for some, it is a season of sleet, snow, freezing rain. This means your car is constantly under harsh conditions, and preventing damage means knowing how to maintain and manage the issues. In the event of an icy windshield, what is the best way to remove that pesky...Continue Reading

What is Windscreen Technology?

Vehicle technology is constantly evolving and improving at astonishing rates. As a consumer, you simply blink and the cars on the road have incredible new safety features and capabilities – like augmented reality and driverless cars. However, some of the most fascinating advancements come in...Continue Reading

How Long Can You Go Before I Need a Windshield Repair or Replacement?

The words replacement and repair mean very different things – and they probably mean very different dollar signs. Whether or not damage to your windshield needs a replacement or repair is completely dependent on what the damage is, where it is, and how it can be remedied. However, one fact...Continue Reading

Is There a Contract for Windshield Replacement?

There is no contract for windshield replacement. If you are working with your automobile insurance for your windshield replacement, we will run it through them or your agent can submit the claim through our website. If you have recently been in an accident or nature has, over time, caused damage...Continue Reading

Is There a Warranty on Your Work?

Yes! Glass America provides only the best possible service which is guaranteed to last. If there is something wrong with your auto glass after your appointment, our customer support team will put you in contact with the designated person on our team to ensure you receive a follow-up service to...Continue Reading

What is a Windscreen?

In North America, the large piece of glass at the front of a vehicle (aircraft, car, bus, motorbike, truck, train, boat, or streetcar) that provides visibility and protection from the elements is called a windshield. Meanwhile, the same part of a vehicle is called a “windscreen” in...Continue Reading

Why Did My Windshield Crack with Little Force?

Not all cracks are created equal. Damage to a windshield is often repairable and does not need an entire replacement. However, understanding the crack and its cause is important when contacting an auto glass technician. Windshields can crack for several reasons: · Existing defects –...Continue Reading

Do Glass America Shops Have Auto Glass Repair Licenses?

Absolutely! Glass America is proud to be a recognized auto glass industry leader. As a registered member of the National Glass Association (NGA), Independent Glass Association (IGA), and Auto Glass Safety Council (AGSC), Glass America takes great pride in meeting and exceeding the criteria of the...Continue Reading

Do You Offer Auto Glass Deals When Paying in Cash?

We do not offer deals for customers paying in cash, but we do offer a $20 discount for any of our in-shop services. Whether you’re looking for auto glass repair or replacement, we have locations nationwide to serve you. If you bring your vehicle into one of our shops for service, we will...Continue Reading

How Do I Get My Glass Fast?

At Glass America, we understand the need for safety and that you can’t safely drive your car with a damaged windshield. That’s why we make speed and efficiency two of our main priorities when repairing or replacing your auto glass. If you just noticed the damage to your auto glass,...Continue Reading

What Happens if My Rental Car Windshield Cracks?

Driving a rental car when traveling or when having repairs done to your own car means learning how to use the rental car’s features rather quickly. And if your rental is larger or smaller than the car you are accustomed to driving, it can take a bit to get used to it. When driving a rental...Continue Reading

Where is the Closest Glass America near Me?

Glass America has brick-and-mortar shops nationwide – you can find us in 37 states across the country! To find the closest location to you, visit our website, select your state, and then select the location most conveniently located for you. You can also find the closest location to you by...Continue Reading

Can I Replace My Car Windows?

Yes! Glass America offers a variety of services including replacing car windows, in addition to windshields. We are one of the largest independently-owned auto glass companies in the country and have been America's trusted choice since 1999. Whether it's your front windshield, rear window,...Continue Reading

QUALITY MEANS SAFETY, AND
SAFETY MEANS EVERYTHING.

Call Glass America today at
877-734-6680