Glass America's Commitment to Customer Service
Glass America Offers Our Customers Superior Customer Service
Glass America, based in Elmhurst, IL, has announced that all of its technicians have become certified with the Auto Glass Safety Council™ (AGSC), with the exception of our newest hires. With 500+ locations across 40 states, Glass America sets the standard for customer service in auto glass repair and replacement. Read more about our certification milestone.
Our Promise to Every Customer
- We come to you! With our FREE mobile service, we bring the repair shop to your home, workplace, or any convenient location — no need to take time out from your day to wait around our shop.
- We work with all insurance companies and we're happy to file the claim for you.
- Nationwide Lifetime Warranty on workmanship — we stand behind every job we do.
- Our customer service team is committed to offering the most convenient scheduling, including evening and weekend appointments. Same-day scheduling is available if you call early in the morning.
- Glass America uses only the highest quality adhesives, epoxies, and replacement glass. Our OEM-equivalent glass provides the exact replacement windshield for the safest, perfect fit.
- We ONLY use adhesives with a 1-Hour Safe Drive-Away Time in almost any weather condition — so you can get back on the road quickly and safely.
- We invest in our employees' continued education so we always use the most advanced and safest methods for your windshield repair or replacement. Glass America is one of the few auto glass shops that adheres to the rigorous standards set forth by AGRSS (Auto Glass Replacement Safety Standards). Why? Because safety matters.
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