How Do We Get To Know Our Customers?

How Do We Get To Know Our Customers?

Jul 15, 2022

Have you heard of Get to Know Your Customers Day? Yes, it’s actually a thing, and a pretty cool thing, at that. Here at Glass America, we value our customers and pride ourselves in providing exceptional customer service every day. A large part of that is listening (not just hearing) to our customers and what they have to say. This is one of the many ways that we get to know you, as a person and a valued customer.

Whether we come to you with our free mobile repair service or we file your insurance claim on your behalf, we’re always here to support you and your auto glass needs. Being your partner from start to finish also helps us get to know you, and gives you the chance to learn more about us. Have you ever filled out our customer evaluation form? This is an important tool for us because it gives us information about what we did right and what areas we can improve on. Make sure to utilize this form after your service is completed, as YOUR feedback is one of the most important measures of our success.

We know how busy our customers are and auto glass repair/replacement isn’t typically something you’ve penciled into your calendar in advance so we try to make the experience as seamless and stress-free as possible! If that’s ever not the case, please let us know immediately so we can make things right.

In honor of Get to Know Your Customers Day, we’re offering our loyal customers (and their friends and family, too!) $20 off any in-shop service. Make sure to mention this blog post to take advantage of this special offer!


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