Matthew Kobal is Regional Vice President of Operations for ID, OR, WA, IL, MN, and WI, and has 13 years of service at Glass America. Beginning his career at Glass America in February 2009, he landed a much-needed job that was only the beginning of his decade-long journey of professional growth and ultimately led to his dream job.
At the start of his time at Glass America, he served as a customer service representative for the Gerber National Claim Services (GNCS) call center. This is where he learned what Glass America is at its core – a customer service-focused company with safety and convenience. During his time at the call center, he helped implement world-class claims management programs for the insurance and fleet leasing industries. It was Matthew’s natural leadership qualities and eagerness to grow professionally that led him to his next role as the Director of Training at the Retail Glass division of Glass America in 2018.
In this role, Matthew developed training programs with a curriculum that would be used nationwide. During his time there, he traveled around the country, met fellow associates in different roles, and got a 360-degree understanding of Glass America and its functions. With this knowledge and experience under his belt, he applied for the Regional Vice President of Operations role in 2020 where he’s been hard at work to help propel Glass America into its next phase of growth. Matthew said it best, “I have had the privilege of working with and absorbing the knowledge of a best-in-class operations team with over 400 years of collective experience in the auto glass industry.”
Glass America prides itself in not just being a stepping stone for young professionals and entrepreneurs. With numerous roles, opportunities to grow, and areas of interest to explore, there is something for everyone with unique professional trajectories throughout the many parts of Glass America. We are proud of the hard work Matthew has put in over the years at Glass America and are confident that he will continue to be part of our growth.
If you would like to join a team where hard work is valued and appreciated, consider a career with Glass America.