Glass America

I am writing you in regards to a windshield that I had replaced. I had my windshield replaced in Worcester, Massachusetts.I just thought you would like to know what an excellent job these guys did! From my initial phone call to and through the installation of the glass, the customer service provide was second to none! Not only did i get a great price,I got a courtesy phone call from the tech telling me he was on his way over to do the job,and then i also got a call after the job was complete! Truly top notch...I am new to the area and own a small courier company. I will be using your guys for any glass replacement that i may need in the future and also will be telling everyone i know where to go to get the best in service and glass.

Thanks again for a job well done
Sincerely,

David B.

David B, Worcester

Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased Glass America came to me instead. Very quick professional service, thank you Ben!

Alcides S., Chicopee

Absolutely fantastic Service! I called at 8 am with a broken front passenger glass window and by noon Rick, the tech, was at my office and was able to replace the window in an efficient matter. Fantastic work Glass America your Chicopee store is outstanding and it starts with management, thank you for the expedited service Tammy!

Jackie M., Chicopee

To Whom it May Concern:
I find it necessary to inform you that Glass America recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job.

They actually gave the vehicle back to me better than I gave it to them. The entire dash was clean with no glass dust anywhere.

I felt they did such a good job, exactly the way it should be that it needed to be mentioned.

Ida G.

Ida G., Billerica

I work at a therapeutic residential school and was teaching a class when the technician arrived. My students were very interested in watching my windshield being replaced. The technician was very professional, and was extremely kind to answer my students' questions about the tools he used and how to get into glass repair as a vocation.

Amy S., Worcester