Glass America

Thank You to both Mike & Kathy for making my 1st experience with Glass America a wonderful & memorable one. One of my managers at work referred me to call you because my place of employment currently has you do work for them replacing glass as needed on their company vehicles. Coming to my work place is a HUGE convenience and providing me with outstanding customer service when Mike,my Service Technician,replaced my cracked windshield today. I was startled,disappointed and frustrated when a rock had hit my windshield while I was driving. I was very happy that I didn't have to miss any time from work while the work was being done. He performed the work right here in the back parking lot in the shade. He was punctual, professional and courteous. He called me when he arrived and when he was finished. He made sure that I was aware that I should not drive the car for at least an hour for safety reasons. I was very pleased of how convenient this process was from start to finish. Kathy who took my 1st phone call was excellent and very helpful at calling GEICO my car insurance company while I was on the line to arrange and organize everything in 1 phonecall. Thank You to both Mike & Kathy for all your help! It was very much appreciated and I will recommend you to my Family & Friends if they ever need your assistance in the future. Great Teamwork!

Kristi M., New London

Jeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.

Mike walker W, Atlanta

Keith N. did an excellent job of servicing the claim from the beginning to the end. I would use Glass America in the future based on his customer service and professional approach to his work.

Wayne B., North Canton

"I gladly paid more!" The windshield on my 1998 Volvo S70 needed to be replaced. I looked up 3 local glass companies, yours, and 2 others. Yours was the highest price of all 3.

Tammy was the only reason I chose to go with Glass America. She was the most professional on the phone. She gave me the price in only a few seconds. The total price, and said, "This includes our remote service, would you like to set up an appointment?".(Trial Close) LOVE IT! I replied "I am still getting quotes". She gave me a quote #9831 and asked me to call back if there was anything else I needed, or to schedule an appointment.

I called back, scheduled an appointment for February 9th 2009. Rick and Tony were "ON TIME", and replaced the windshield. It was so clean I thought I could put my hand through it like it wasn't there.

As far as I am concerned there is only one company I would use, or recommend for Glass. Glass America.

Thanks for hiring TAMMY.

Michael

Michael, Northhampton

I had a great experience from start to finish. My Service Technician was so very kind. I couldn't have asked for better service or a more friendly technician.

Crystal R, Johnson City