Glass America

Dear Glass America,
We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you
may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and tired of bad experiences, and jobs that were not done correctly the first or second time around. This is when we came across Glass America.

From the initial phone call to Kelly, we knew we were on the right track. She helped explain the process and took care of the insurance details, along with finalizing the
appointment date. Her professionalism and overall friendliness was refreshing. When Dennis arrived the day of the appointment as promised, he too was friendly
and professional. His attention to detail was appreciated, and he left our car clean after the job was done. Dennis did the job right, the first time, and our car was good as new.

Thank you for your time and attention.

Sincerely,

Vincent and Jennifer R.

Vincent and Jennifer R., New York

The individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me to arrive. Also he was very nice and made me feel very comfortable knowing my car was in his hands. Thank you! I will recommend you to anyone who will listen!

Ashley N., North Syracuse

Pete K., the glass tech, came out to Derby to replace my windshield at my office and did an absolutely WORLD CLASS job. He was a class act through and through. Thank you Glass America!

Mary B., West Seneca

I just wanted to say I am very pleased with the service I recieved. In todays society a job well done usually doesn't get the thanks it deserves. Thank You!! Everyone I dealt with was very friendly and helpful!

Vicki W., Jamestown

My service tech, Pete, was very courteous and the window on my Subaru looks great. Thanks for great service.

Evelyn B., West Seneca