Glass America

"I gladly paid more!" The windshield on my 1998 Volvo S70 needed to be replaced. I looked up 3 local glass companies, yours, and 2 others. Yours was the highest price of all 3.

Tammy was the only reason I chose to go with Glass America. She was the most professional on the phone. She gave me the price in only a few seconds. The total price, and said, "This includes our remote service, would you like to set up an appointment?".(Trial Close) LOVE IT! I replied "I am still getting quotes". She gave me a quote #9831 and asked me to call back if there was anything else I needed, or to schedule an appointment.

I called back, scheduled an appointment for February 9th 2009. Rick and Tony were "ON TIME", and replaced the windshield. It was so clean I thought I could put my hand through it like it wasn't there.

As far as I am concerned there is only one company I would use, or recommend for Glass. Glass America.

Thanks for hiring TAMMY.

Michael

Michael, Northhampton

Ben was very professional, and knowledgeable. I was having my windshield replaced on my hatchback. My hatchback's door handle had been broken for months, when Ben had the door apart to fix the window, he went out of his way to fix my door handle too! I was very pleased! The extra effort was much appreciated as now I can use my trunk again.

Melissa A., Chicopee

Ben was very polite and responsible with all the work that needed to be done on my car. Thanks to him i found that my car was getting rust, and he fixed the problem.

Julio P., Chicopee

Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased Glass America came to me instead. Very quick professional service, thank you Ben!

Alcides S., Chicopee

I had an installation today based out of Chicopee, MA. I wanted to let someone know how impressed I was with the service and especially the technician Ben. I wish I had his last name, but his service was outstanding. I am an installation manager for a service company and I continue have to work day in and day out to have my techs demonstrate and execute the exact type of service procedure that Ben completed today. He called in advance, introduced himself, shook my hand, covered the scope of work and cost before the install, completed the install, explained the safety wait time and other necessary precautions, explained the warranty and who I should contact if I have any problems, and completed the transaction and shook my hand again. First class all the way and I could not have written any better of a scenario. Please see that he is recognized for his outstanding efforts.

Derek W., Chicopee